Commercial FAQs

Find direct answers to the most common procurement questions: MOQs, sample lead times, FOB/CIF/DDP terms, packaging requirements, and OEM/ODM workflows. Designed for sourcing managers and import teams.

Ordering & MOQ

For first-order market testing, we support MOQ from 500 to 1,000 units per SKU, depending on the product line. Custom private-label orders may require slightly higher MOQs. Please contact us for a category-specific MOQ list.

Yes. We provide full private-label services — logo engraving, custom packaging, custom product color combinations, and retail-ready boxes. See our OEM / ODM page for details.

Samples & R&D

Standard sampling lead time is 3–7 days after drawing approval. Complex custom designs may take longer.

Yes. Sample fees are 100% credited back against the bulk order after contract signing.

Yes. Send us a sketch, a reference sample, or a competitor product. Our engineering team converts it into a production-ready CAD drawing within 24–48 hours.

Shipping & Lead Times

Bulk production lead time is 30–45 days after deposit confirmation. Larger orders may extend slightly depending on capacity allocation.

We support FOB, CIF, and DDP. Standard export ports are Fuzhou and Shenzhen. Buyer-designated freight forwarders are welcome.

Certifications & Compliance

FSC® Chain-of-Custody, BSCI social audit, SGS/FDA food-safe testing, and CPC child-product certification (for our children's tableware line). See Certifications for details.

Yes. Certificate copies and audit reports are available to verified corporate buyers under NDA. Contact us to initiate the documentation process.

Payment & Contracts

Standard terms are 30% deposit with the balance against B/L copy. Other terms can be discussed for long-term partners.
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